Can you switch plans with telus

Port your number. Have a valid payment card handy, along with two pieces of government-issued ID e. The experts have spoken. Our award winning network is 1 in download speeds across Canada. The fastest mobile network in Canada for the fifth consecutive year. Recognized for best video experience, speed, games and coverage experience. Transfer your phone number to a new device or account. Adding Fast Passes and data top-ups.

Update a Mobility rate plan or add-on. Swapping or replacing your phone or SIM card. Replace your phone or change a SIM card. Trade in your Android mobile device. Lost or stolen mobile device. Transfer of ownership.

Non-sufficient funds. Late fees. Did this article solve your problem? Related articles. See the key elements of your home services bill and learn what you need to know at a glance. Understanding your Mobility bill. See the key elements of your Mobility bill and learn what you need to know at a glance.

Mobility bill terminology. Learn about common terminology that appear on your mobility bill. This is because the other users would not have any data if you moved this user to a non-shareable plan. You can contact us by visiting a store, by phone or by chat for help with this. If you are changing a device user that has some but not all of the data for the account, then you will be advised that making this plan change will result in less shareable data for the other account users.

This is because any shareable data add-ons on the user that is changing to a Peace of Mind plan will be lost, since it is not compatible with this plan.

If you change your smartphone device to a Peace of Mind plan, then the other devices will only have access to the total shareable data across what is included in those device plans. The data included in your Peace of Mind plan can only be accessed by the subscriber with that plan, unless it is a Peace of Mind Connect plan.

The high-speed data included in Peace of Mind Connect plans will combine across all smartphone and connected device subscribers on the account that have a Peace of Mind Connect plan. Once a subscriber is on a Peace of Mind Connect plan, they can only change their plan to another Peace of Mind Connect plan option online. Note : If calling from another device, you will need to enter your subscriber number and PIN before adding an Add-on.

Update a Mobility rate plan or add-on.